Terms & Conditions

ShareLINK is a business-to-business (B2B) wholesale ordering platform operated by CTG4U RETAIL SDN. BHD. (Company No. 202601026837 (1688933-M)) (“we”, “us”, “the Company”). By registering for or using ShareLINK, you (“the Retailer”) agree to these Terms & Conditions.

1. Eligibility and accounts

ShareLINK is available only to registered businesses. You must provide accurate business details and supporting documents (such as your SSM registration) for verification. We review each application and approve accounts at our discretion before ordering is enabled. You are responsible for keeping your account credentials confidential.

2. Orders and approval

Orders placed through ShareLINK are offers to purchase and are subject to our review and approval before payment. We may approve or reject any order, in whole or in part, based on stock availability, pricing integrity, or other operational considerations. No contract of sale is formed until an order is approved and payment is received.

3. Pricing

Product prices are shown in Malaysian Ringgit (MYR). Each Retailer purchases at their agreed price (a discount off the recommended selling price, “RSP”). Retailers are expected to resell at the stated RSP. Prices and availability are synced from our suppliers and may change without notice prior to order approval.

4. Payment

Payment is collected only after an order is approved, through our third-party payment gateway. By paying, you authorise the charge for the approved order total. We do not store your full card details; these are handled by the payment gateway under its own security standards.

5. Delivery and fulfilment

Approved and paid orders are fulfilled and shipped to the delivery address provided at checkout (your business address or your customer's address). Estimated delivery times are indicative and not guaranteed. Risk in the goods passes on delivery.

6. Cancellations, returns and refunds

Cancellations, returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms.

7. Retailer obligations

• Maintain a valid business registration and provide accurate information.
• Resell goods at the stated RSP and not misrepresent the products.
• Provide accurate end-customer details where an order ships to a customer.
• Comply with all applicable Malaysian laws in reselling the goods.

8. Intellectual property

All trademarks, product images and content belong to their respective owners. Nothing in these Terms transfers any intellectual property rights to you beyond the right to resell the goods purchased.

9. Limitation of liability

To the extent permitted by law, our liability arising out of any order is limited to the amount paid for that order. We are not liable for indirect or consequential loss.

10. Governing law

These Terms are governed by the laws of Malaysia, and the courts of Malaysia have exclusive jurisdiction over any dispute.

11. Contact

CTG4U RETAIL SDN. BHD., Level 1, Tamarins House, 46 Pengkalan Weld, 10300 Georgetown, Penang. Email abel.tie@ctg4u.com, phone +60 10-983 3561.